Privacy Policy

By using our platform, you agree to this Policy. If you do not agree with any part of it, please do not use Oriol AI.

1. Information We Collect

• Account Information: Name, email, phone, company/brand details provided at signup or via Google Sign-In.
• Usage Data: Campaigns, prompts, messages, and widget interactions stored to provide services and enforce plan limits.
• Payment Data: Processed securely via third-party gateways (e.g., Razorpay). We do not store card or UPI details.
• Technical Data: Logs, IP addresses, device type, browser, cookies, and analytics.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services.
• Personalize your experience with campaign generation and recommendations.
• Communicate about your account, subscriptions, and support.
• Process payments and prevent fraud.
• Comply with legal obligations and secure the platform.

3. Data Sharing

We do not sell or rent your data. We may share information only with:

• Service providers: Hosting, analytics, email, and payment processors strictly for service delivery.
• Legal authorities: Where required by law or to enforce our rights.

4. Data Security

We implement encryption, secure authentication, and domain whitelisting for widgets. However, no system is 100% secure. Users are responsible for safeguarding credentials.

5. Cookies & Tracking

We use cookies and similar technologies for authentication, analytics, and improving services. You may disable cookies in your browser, but some features may not work properly.

6. Your Rights

You may request to:

• Access and correct your personal data.
• Delete or deactivate your account.
• Export your campaign and usage data where applicable.
• Withdraw consent for marketing communications.

7. Third-Party Services

Our services integrate with third parties (e.g., Razorpay, Google Sign-In). Their policies govern your use of those services and are beyond our control.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions, please contact us at info@oriolinfotech.com.